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Analyst

An analyst who has read every shipment you have.

Ask a question in plain language and get the answer, with the shipments, the numbers and the map behind it. Analyst works inside the assistant your team already uses, and inside Shipping Hub.

What changes

Your team stops looking things up. They start asking.

Today an answer costs somebody an afternoon. A person opens the carrier portal, then the TMS, then a spreadsheet, and assembles the answer by hand. The question was simple. The work was not.

With Analyst the same person types the question and reads the answer. Customer service answers the call while the customer is still on it. Operations sees the pattern across a carrier instead of one shipment at a time.

This is not a report that you request and wait for. It is a person on your team who has read every shipment, every scan and every delivery photograph. It is available the moment you need it.

What people ask

The same question, at any altitude.

These are real questions, in the words that people typed. One shipment or the whole network, the answer comes back the same way.

  1. One shipment

    What is going on with this shipment?

    The history in plain language, the exception named, and the plan that the shipment missed.

  2. One account

    A customer says the shipment arrived damaged. How many shipments to them showed damage?

    Every shipment to that account with damage on the delivery photograph, and the date of each one.

  3. One carrier

    How many shipments had exceptions on this carrier in the last three months?

    The count, the exception types, and how that carrier performs against the others on the same lanes.

  4. The whole network

    Are there major weather events that will disrupt my shipments enroute?

    The events, the number of shipments in the path of each one, and the map that shows which lanes cross them.

One answer

A question your systems cannot answer.

Are there any major weather events that will disrupt my shipments enroute?

WINTER STORMHEAT ADVISORY
In the path
  • Winter storm I-80 corridor, next 36 hours 34 shipments
  • Heat advisory Phoenix metro, active now 12 shipments

Your TMS knows where the shipments are. It does not know what the weather will do to them. Analyst holds both.

Why a general connector does not do this

A query is not an answer.

Point a model at your TMS

It can read your rows.

The model gets whatever your systems hold, in the words that each carrier chose. It can count the rows. It cannot tell you that a shipment is behind, because nothing in that data says what the plan was.

The Delivered connector

It comes with tools.

  • tracking
  • weather impact
  • carrier confidence
  • exceptions
  • shipment history
  • reporting

Each tool is ours, and each one runs on data that we normalize first. Guardrails keep the answers inside what your account is allowed to see. That is the difference between a model that queries and one that answers.

Where it runs

Two ways in. Both read the same data.

The assistant you already use a connector into Claude, ChatGPT and the rest

Your team asks about shipments in the same window where they do the rest of their work. Nobody learns a new tool, and nobody leaves the thread they are in.

The one in Shipping Hub already there, next to the shipments

For the people who live in Shipping Hub all day, the same analyst sits beside the shipment list. Ask about what is on the screen and act on the answer without moving.

The question nobody can answer

How much revenue is enroute right now? And how much of it is at risk?

Ask your TMS and it knows where every shipment is, but not what any of it is worth. Ask your ERP and it knows the value, but not where the goods are. The carrier knows neither. So the money in motion, which is often the largest number in the business, is the one number that nobody reports.

Analyst joins the two. It holds the value on the shipment, and it knows that the shipment is three scans behind the plan. So it can tell you what is enroute, what is late, and what the lateness is worth today.

Ask that question in your next operations meeting. Watch the room.

Bring a question your systems cannot answer.

The one your team asks every week and nobody can settle without an afternoon of work. We will connect Analyst to your own shipments and you can put the question to it yourself.

Talk to us See the platform

You ask the questions. We do not script the demo.